Dan Grove

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3 Reasons Why You Should Use Print Management Software

Posted by Dan Grove on Aug 25, 2021 7:21:00 AM

There is a wide array of print management software available today. The functionality of each varies somewhat, so you need to know what to look for to best serve your organization’s needs.

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Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

Printing Saddle Bound Booklets

Posted by Dan Grove on Jun 16, 2021 7:27:00 PM

If you have access to a multi-functional copier/printer, which I will refer to as a device, you can most likely produce professional looking booklets. Like any project, a little planning can make a big difference. For optimum quality and ease of production, utilizing a device with a booklet finisher is strongly advised but not absolutely necessary. A booklet finisher is a great asset if you want to produce medium to large quantities of booklets.

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Topics: Customer Service, Copier Service, Customer Satisfaction, Customer Service Excellence, Printer Service, #CustomerServiceExcellence, #MoreThanCopiers, copiers, printers, saddle bound, saddle stitch, saddle bound booklets, saddle stitch booklets

5 Tools To Cut Waste In The Office

Posted by Dan Grove on May 19, 2021 7:18:00 PM

There are a number of built-in features in your office copier, printer or multi-functional printer, which can help you eliminate waste.

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Topics: Customer Service, Copier Service, Customer Satisfaction, Customer Service Excellence, Printer Service, #CustomerServiceExcellence, #MoreThanCopiers, copiers, printers, Business Technology, office waste, business process improvement, office efficiencies

Why Is My Printer Counting A Black And White Page As Color?

Posted by Dan Grove on Apr 22, 2021 1:24:43 PM

It is true that printing in color is more expensive than printing black and white.  While some IT departments will set print drivers to default to black and white (mono), others leave it set to Auto Color.  Auto Color allows the device to read the images and determine if the page should be printed in color or mono.   Therefore, proper conversion of images from color to black and white is critical.

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Topics: Copier Problems, Copier Issues, Copier Service, Office Equipment Buying Guide, Office Equipment Purchase, Office Equipment Criteria, Copier Paper, Printer Paper, printing in color, meter issues, printing from publisher

How are Inkjet and Laser Copiers/Printers Different?

Posted by Dan Grove on Feb 3, 2021 3:02:00 PM

As the name implies, inkjet copiers/printers use a liquid ink to produce an image. A laser copier uses a dry powder called toner to produce an image. These two materials are also applied to the media via different processes. The inkjet uses an array of micro nozzles to spray the ink onto the media where it dries. The laser process uses a series of static charges to transfer toner to the media and then applies heat to melt or fuse the toner to the surface of the media.

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Topics: Copier Problems, Copier Issues, HP, Copier Service, Office Equipment Buying Guide, Office Equipment Purchase, Office Equipment Criteria, Ricoh, Sharp, inkjet, laser printer, pagewide, Xerox

Working in the Cloud from Home

Posted by Dan Grove on May 20, 2020 8:46:21 AM

Two of the many challenges when working at home are keeping organized and collaborating with others in and outside of your organization. The cloud offers many opportunities to solve these challenges allowing you to become more secure and efficient in your business processes.

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Topics: #SecureYourBusiness, #MoreThanCopiers, #homeoffice, #remoteworking

Avoiding the Dreaded Paper Jam

Posted by Dan Grove on May 12, 2020 9:56:32 AM

When we experience a paper jam, the copier or printer usually gets the blame, but there can be other suspects involved in this crime against productivity.  It only requires a little investigation.

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Topics: Copier Problems, Copier Issues, Copier Service, Office Equipment Buying Guide, Office Equipment Purchase, Office Equipment Criteria, Copier Paper, Printer Paper

A Key Component for Faith-Based Organizations

Posted by Dan Grove on Apr 22, 2020 1:28:10 PM

With nationwide lockdowns and social distancing changing many aspects of our daily life, we are still sorting out what the future may look like. Faith-based organizations have certainly seen major challenges in how they will serve the congregation without congregating, at least physically. Many organizations are trying creative ideas and utilizing technology to continue their missions.

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Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers, faithbasedorganizations

Improving Workflows Improves Profits

Posted by Dan Grove on Dec 2, 2019 7:18:13 AM

If you want to improve workflow in a production print environment, in-line operations should be first on your list for research. By automating these operations in workflows you will reduce total production time; thereby, shortening turn times and reducing labor costs as opposed to off-line manual operations.

Most production systems come standard with some capabilities to automate operations and offer an assortment of options to fit more specialized applications. You will typically find the ability to print on standard tab extensions and insert them as divider pages in manuals. Pre-cut blank tab sets come in a wide array of tab sizes to fit your needs and are available pre-collated to run through production devices. When you combine this with in-line punching capabilities you can produce book blocks ready for final binding. A simple way to improve workflows is with job presets which are typically found in standard print drivers and optional controllers. Presets will save set up time and cut misprint waste by storing the appropriate settings for a print job and then applying them to other jobs with the same requirements.

The real powerhouse workflow improvements are found in optional equipment and the operations they perform. The following are some examples of in-line options and how they can be used to improve your workflows.

If you need to produce saddle style booklets or simple fold in half sheets, you should consider a booklet finisher rather than a simple flat sheet staple finisher. Most manufactures offer a finisher like this for production devices and may also work with aftermarket providers for finishers with greater capabilities. If you choose this type of finisher consider the following.

• How many sheets will it staple
• What paper weights will it handle
• What paper sizes will it handle
• What options are available

Options may be available to trim the open side (known as the face) of the booklet or the top, bottom, and face (known as three side trim). Extended conveyors to allow easier gathering of finished product and options to square the spine to mimic a perfect bound book may also be available on some devices.

To improve GBC binding workflows, many production devices are compatible with a GBC stream punch to provide in-line punching with changeable dies to match the binding system(s) that you use. Complete book blocks can be produced that are ready for one of the five styles of GBC binding or insertion into three ring binders.   

Folding units provide common styles of folding without the manual handling, time, and labor involved in folding offline. Typically you will find the ability to produce letter folds in and out, half folds, double parallel, gate and z folds ready to use directly from the device.

Interposers provide the ability to insert covers or sheets into the finished product post engine, thereby avoiding the imaging counter, rollers and plates in the paper path, and imaging processes. Covers and inserts are often produced by other methods and may bring properties with them that cause issues when ran through the engine. There are many reasons why you may want to utilize this option and the following are the most common.

• Avoid hand collating covers and/or special sheets into the product
• Utilize downstream features like punching for covers and/or special sheets
• Prevent damage to engine from covers containing metallic images or special coatings
• Avoid the click charge that happens with each sheet through the engine
• Prevent damage to the cover or sheet from the fusing process

Stacker units facilitate wheeled carts to make completed flat sheet products easy to move and eliminate the manual offloading of finished products from the device. For long runs a second stacker can be utilized to keep production rolling while the first unit is emptied and prepared with another empty cart.

Optional print controllers, like models from Fiery and Creo, offer diverse workflow tools to pre-flight jobs and optimize run time by capitalizing on pre-ripped files being queued for production or moved between devices. These controllers also enhance print-on-demand capabilities by having the file ready to run again with minimal setup or file ripping.


Whether you add options or use the embedded capabilities of a production device you can dramatically cut cost, waste, and turn times while producing better products from improved workflows in your organization.

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Topics: Production Print, Process Improvement, Ricoh, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, sustainability, improve profits, Workflows

Managed Print Services are Naturally Green

Posted by Dan Grove on Nov 17, 2019 4:31:00 PM

Managed Print Services (MPS) programs have been around for awhile, many were initiated to save organizations money. To improve on this concept, a well planned program can reveal opportunities to increase efficiency as well as reduce the environmental impact of the organization. This is a Win-Win for anyone searching for ways to control costs, improve operations, and reduce waste. If you are not familiar with MPS, please see our related blogs at blog.doingbetterbusiness.com/blog/tag/mps.

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