Diversifying IT strategies is a vital move for small to medium sized businesses, schools, and non-profit organizations.

There is a wide array of print management software available today. The functionality of each varies somewhat, so you need to know what to look for to best serve your organization’s needs.

Deciding to capitalize on the popularity of video, our talented First Touch Team is producing a video series called First Touch Answers as just another tool in our arsenal to help our customers do better business.

If your business is like ours, you and your co-workers are still working remotely as much as possible.  Whether you enjoy working remotely or not, the Coronavirus Pandemic is certainly changing the way we work and how we deal with protecting our assets and data.  Here are a few useful tips and statistics for you to consider.

With nationwide lockdowns and social distancing changing many aspects of our daily life, we are still sorting out what the future may look like. Faith-based organizations have certainly seen major challenges in how they will serve the congregation without congregating, at least physically. Many organizations are trying creative ideas and utilizing technology to continue their missions.

Small business owners face many challenges when competing with larger enterprises. Today’s consumers have become more discerning, and a customer’s loyalty depends entirely on the experiences they have when dealing with a company. One way smaller companies can differentiate themselves from their competitors is to ensure they provide superior customer service.

Teachers and school districts need all the help they can get to prepare students for a challenging future. While Multifunction Printers (MFPs) quickly found a home in modern offices, the adoption of these devices as an education technology tends to lag behind commercial institutions. Arguably, it’s just as important for students, teachers, and administrators to have access to modern productivity tools such as MFPs as it is for any other organization.

It’s simply no longer feasible for network security experts to do all the heavy lifting when it comes to cyberattacks. The number of attacks continues to increase while the malicious software deployed by criminals is evolving rapidly. In 2019 alone, researchers recorded almost 10 billion malware attacks targeting businesses, individuals, web applications, and company networks around the world. Hackers are using sophisticated attack vectors to exploit a range of vulnerabilities in modern software systems for financial gain.

COVID-19 (Coronavirus) is changing all aspects of our lives.  With so many people touching the control panel, document feeder, output trays, and drawer handles every day, your office copiers and printers can be a hotspot for germs. Disinfecting surfaces during the coronavirus (COVID-19) outbreak is a best practice to limit the survival of the virus and prevent transmission.  Download any or all of these cleaning guides to stay safe.

Printing and other imaging devices are strategic investments for any business. These sophisticated machines keep information flowing through the business and help staff to remain productive. As devices age, their performance will also decline. Knowing the right time to upgrade a printer fleet can help organizations avoid costly problems in the future. If the company isn’t already using managed print services (MPS), they should consider it as a solution when deciding to upgrade.