No one gets more frustrated than when someone responds to this question with "It depends." Copier and printer pricing varies much like automobiles, because there are lots of options. We will try to make this answer as simple as possible.
No one gets more frustrated than when someone responds to this question with "It depends." Copier and printer pricing varies much like automobiles, because there are lots of options. We will try to make this answer as simple as possible.
Topics: Copier Pricing, Copier Issues, Copier Service, Net Promoter Score, Customer Satisfaction, Response Time, Customer Service Excellence, Good Service, Office Equipment Buying Guide, Office Equipment Purchase, Printer Pricing, Copier RFP, Office Equipment Criteria, Ricoh, Sharp, Xerox, Toshiba
We are asked quite frequently whether we recommend buying (outright purchase) or leasing the copiers, printers and all-in-one devices we provide to our customers.
Topics: Copier Pricing, Office Equipment Buying Guide, Office Equipment Purchase, Printer Pricing, Copier RFP, Office Equipment Criteria, Leasing, Copier Lease
As the name implies, inkjet copiers/printers use a liquid ink to produce an image. A laser copier uses a dry powder called toner to produce an image. These two materials are also applied to the media via different processes. The inkjet uses an array of micro nozzles to spray the ink onto the media where it dries. The laser process uses a series of static charges to transfer toner to the media and then applies heat to melt or fuse the toner to the surface of the media.
Topics: Copier Problems, Copier Issues, HP, Copier Service, Office Equipment Buying Guide, Office Equipment Purchase, Office Equipment Criteria, Ricoh, Sharp, inkjet, laser printer, pagewide, Xerox
When we experience a paper jam, the copier or printer usually gets the blame, but there can be other suspects involved in this crime against productivity. It only requires a little investigation.
Topics: Copier Problems, Copier Issues, Copier Service, Office Equipment Buying Guide, Office Equipment Purchase, Office Equipment Criteria, Copier Paper, Printer Paper
Our best customers are educated customers. We try to do our best to keep our customers educated by performing business reviews and regularly publishing blog posts and articles. We understand not everyone is internet savvy and therefore, we have also asked our Business Relationship Managers to print these articles and regularly distribute to our customers. This article is prompted from a recent discussion with one of our leasing partners and our leasing coordinator.
If a sales person does not ask you about something they specifically know could be an issue after the sale, is this a lie?
"Lying by omission, otherwise known as exclusionary detailing, is lying by either omitting certain facts or by failing to correct a misconception."
Topics: Customer Service Excellence, Office Equipment Buying Guide, Office Equipment Purchase, Leasing, #SecureYourBusiness, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices
The end of the year is quickly arriving. Looking forward to 2020? Next year means new opportunities, new avenues of growth and, yes – taxes. Although tax season is still several months away, forward-thinking companies are planning now to take advantage of as many small business tax deductions as they can.
Topics: Office Equipment Purchase
On November 7-8, 2019, The Cannata Report, an intelligence resource for business technology and imaging solutions resellers, hosted its 34th Annual Awards & Charities Dinner to raise funds for Tackle Kids Cancer at Hackensack Meridian Health and 4th Annual Women Influencers Brunch in Morristown, New Jersey.
Topics: Industry Trends, Copier Problems, Copier Issues, Copier Service, Ricoh Service, Office Equipment Buying Guide, Office Equipment Purchase, Office Equipment Criteria, Industry Honors, Ricoh, Sharp, Leasing
Most offices use plain 20 pound bond in copiers and printers; however, this type of paper does not fit every need. When you want to use a different type of paper there are three main variables to consider.
Topics: Copier Problems, Copier Issues, Copier Service, Office Equipment Buying Guide, Office Equipment Purchase, Office Equipment Criteria, Copier Paper, Printer Paper
Investing in a printer is no small task, especially for small law practice offices. Like their larger rivals, law firms have the same demanding print requirements. Like a small business, they may struggle with a budget which precludes the specific devices which would best serve them. To make the challenge harder, the best printer for small business isn’t always the same as the best printer for a law firm.
Topics: Office Equipment Purchase
Replacing or adding a Multifunction Copier/Printer should be seamless if the proper steps are taken before scheduling the delivery.
Topics: Printing, Copier Pricing, Copier Problems, Pricing, Copier Issues, Process Improvement, Copier Service, Printer Service, Ricoh Service, Sharp Service, Canon Service, Savin Service, HP service, Lanier service, Good Service, Xerox Service, Toshiba Service, Kyocera service, Office Equipment Buying Guide, Office Equipment Purchase, Printer Pricing, Office Equipment Criteria
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