How You Can Use Interactive Whiteboards to Increase Office Collaboration

Posted by Doing Better Business on Jan 15, 2020 8:00:00 AM

Conference meetings are a necessity for office collaborations. Moreover, presentations in sessions are invariably unengaging and employ an outdated approach. Luckily, new technology has emerged to pull team members and collaborators into learning: interactive whiteboards.

Read More

Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

Important Information to Know Before You Upgrade Your Copier or MFP

Posted by Doing Better Business on Jan 9, 2020 7:03:00 PM

Our best customers are educated customers.   We try to do our best to keep our customers educated by performing business reviews and regularly publishing blog posts and articles.   We understand not everyone is internet savvy and therefore, we have also asked our Business Relationship Managers to print these articles and regularly distribute to our customers.  This article is prompted from a recent discussion with one of our leasing partners and our leasing coordinator.

If a sales person does not ask you about something they specifically know could be an issue after the sale, is this a lie?

"Lying by omission, otherwise known as exclusionary detailing, is lying by either omitting certain facts or by failing to correct a misconception." 

Read More

Topics: Customer Service Excellence, Office Equipment Buying Guide, Office Equipment Purchase, Leasing, #SecureYourBusiness, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices

What Features You Need to Look for When Buying Your Next Multifunction Printer

Posted by Doing Better Business on Jan 8, 2020 8:00:00 AM

There’s no more need for employing multiple devices to handle one task at a time. With multifunction printers, an office can seamlessly perform many paper-based tasks on one device.

Read More

Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

How You Can Prevent Printer Hacking with Managed Print Services

Posted by Doing Better Business on Jan 1, 2020 8:00:00 AM

Printers are one of the most vulnerable devices in an office. Modern printers are much “smarter” than their older counterparts – they have touch screens, run on wi-fi, and have numerous programming capabilities.

Read More

Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

Improve Your Document Workflow with State-of-the-Art Scanning and Faxing Solutions

Posted by Doing Better Business on Dec 23, 2019 8:00:00 AM

For businesses to remain competitive in the age of endless disruption, they need to look for innovative solutions that increase their efficiency and streamline their office processes. As the world’s economies continue to speed up, manual processing and physical storage of documents is no longer merely a sustainable business model. With modern technologies influencing every aspect of the business world, the time for companies to embrace the digital revolution is now.

Read More

Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

Six Reasons Why Your Organization Needs a Wide Format Printer

Posted by Doing Better Business on Dec 16, 2019 8:00:00 AM

Businesses rely on printers and copiers to keep their office productive. While standard sized Multifunction Devices (MFDs) are great for regular office printing, whenever the company requires a print larger than the standard A4 or A3 sizes, it’s common to outsource the job to a commercial printer. While this made sense in the past, it’s no longer necessary for organizations to outsource wide format prints as they can keep all printing jobs in-house with the right device.

Read More

Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

Achieve Sustainability with Managed Print Services

Posted by Doing Better Business on Dec 9, 2019 8:00:00 AM

In today’s age of social and environmental awareness, every organization knows how far a reputation for sustainable practices can go in the modern economy. The public expects today’s companies to make every practicable effort to reduce their impact on the environment. Yet, sustainability in business goes way beyond merely sourcing eco-friendly supplies and technologies. It requires a concerted effort to streamline the practices and processes in the company towards a business that can grow effortlessly into the future while reducing wasteful activities in the company’s daily operations.

Read More

Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

How Managed Print Services Can Save Your Law Firm Money

Posted by Doing Better Business on Dec 2, 2019 8:00:00 AM

Probably more than any other industry, the legal profession still relies on massive amounts of documents flowing in and out of the office every day. The accurate composition, filing, distribution, and retrieval of documents is a primary concern for law firms as any deficiency in the process can lead to losses in revenue. Due to the sensitive nature of the information law firms’ process, they also require elevated data security controls to protect from the uncontrolled disclosure or dissemination of Personal Private Information (PPI).

Read More

Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

Improving Workflows Improves Profits

Posted by Dan Grove on Dec 2, 2019 7:18:13 AM

If you want to improve workflow in a production print environment, in-line operations should be first on your list for research. By automating these operations in workflows you will reduce total production time; thereby, shortening turn times and reducing labor costs as opposed to off-line manual operations.

Most production systems come standard with some capabilities to automate operations and offer an assortment of options to fit more specialized applications. You will typically find the ability to print on standard tab extensions and insert them as divider pages in manuals. Pre-cut blank tab sets come in a wide array of tab sizes to fit your needs and are available pre-collated to run through production devices. When you combine this with in-line punching capabilities you can produce book blocks ready for final binding. A simple way to improve workflows is with job presets which are typically found in standard print drivers and optional controllers. Presets will save set up time and cut misprint waste by storing the appropriate settings for a print job and then applying them to other jobs with the same requirements.

The real powerhouse workflow improvements are found in optional equipment and the operations they perform. The following are some examples of in-line options and how they can be used to improve your workflows.

If you need to produce saddle style booklets or simple fold in half sheets, you should consider a booklet finisher rather than a simple flat sheet staple finisher. Most manufactures offer a finisher like this for production devices and may also work with aftermarket providers for finishers with greater capabilities. If you choose this type of finisher consider the following.

• How many sheets will it staple
• What paper weights will it handle
• What paper sizes will it handle
• What options are available

Options may be available to trim the open side (known as the face) of the booklet or the top, bottom, and face (known as three side trim). Extended conveyors to allow easier gathering of finished product and options to square the spine to mimic a perfect bound book may also be available on some devices.

To improve GBC binding workflows, many production devices are compatible with a GBC stream punch to provide in-line punching with changeable dies to match the binding system(s) that you use. Complete book blocks can be produced that are ready for one of the five styles of GBC binding or insertion into three ring binders.   

Folding units provide common styles of folding without the manual handling, time, and labor involved in folding offline. Typically you will find the ability to produce letter folds in and out, half folds, double parallel, gate and z folds ready to use directly from the device.

Interposers provide the ability to insert covers or sheets into the finished product post engine, thereby avoiding the imaging counter, rollers and plates in the paper path, and imaging processes. Covers and inserts are often produced by other methods and may bring properties with them that cause issues when ran through the engine. There are many reasons why you may want to utilize this option and the following are the most common.

• Avoid hand collating covers and/or special sheets into the product
• Utilize downstream features like punching for covers and/or special sheets
• Prevent damage to engine from covers containing metallic images or special coatings
• Avoid the click charge that happens with each sheet through the engine
• Prevent damage to the cover or sheet from the fusing process

Stacker units facilitate wheeled carts to make completed flat sheet products easy to move and eliminate the manual offloading of finished products from the device. For long runs a second stacker can be utilized to keep production rolling while the first unit is emptied and prepared with another empty cart.

Optional print controllers, like models from Fiery and Creo, offer diverse workflow tools to pre-flight jobs and optimize run time by capitalizing on pre-ripped files being queued for production or moved between devices. These controllers also enhance print-on-demand capabilities by having the file ready to run again with minimal setup or file ripping.


Whether you add options or use the embedded capabilities of a production device you can dramatically cut cost, waste, and turn times while producing better products from improved workflows in your organization.

Read More

Topics: Production Print, Process Improvement, Ricoh, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, sustainability, improve profits, Workflows

Money, Passports, and Copyrights, Oh My! What to Stick in Scanners in the Age of Fraud

Posted by Doing Better Business on Nov 22, 2019 11:56:47 AM

Worried about sticking that check in a scanner? How about an employee’s military ID? The question crosses most people’s minds at one point or another: is it really such a good idea? Is it even legal to be doing this?

Read More

Topics: Faxing