The COVID-19 pandemic wreaked havoc with physician practices and healthcare in 2020, where many providers saw stunning declines in productivity and associated revenues. In general, physician productivity fell by over 8%, although this varied among specialties. Factors that contribute to limited productivity include providers being burdened with non-productive tasks such as searching for information, inefficiencies in patient flow, and others. In addition to lowered productivity, staff burnout and job dissatisfaction rose, causing up to 30% of healthcare workers to consider leaving their jobs.

2020 was a challenging year for businesses and individuals alike. However, as the economy begins to open up completely across the nation in 2021, things are looking up. In fact, the global growth for 2021 is projected to be 5.6% which is a massive rebound from a difficult year. This presents a number of opportunities for businesses across all industries and there will be unprecedented need for printed materials.

More than ever, businesses are moving toward a digital-centric work model to take advantage of the many benefits offered by the digital transformation process. And today’s markets offer the perfect time to make the switch, with new revenue opportunities appearing through the type of broader engagements that support transformation. Strategies like managed print services (MPS) bring digital transitions into focus for both small and large enterprises by targeting sustainability initiatives alongside cost and risk benefits.