With one of our core values being Family, we wanted to come up with a meaningful employee of the month program and we wanted to make it fun.   

Our DBB Family maintained their commitment to hard work, determination and customer service excellence in our most trying year ever.

We are so excited to announce that our Dealership and Service Team have been honored with the 2021 Ricoh Circle of Excellence Award. We have received this distinction for the last eight years, every year since 2013.  

2020 was a year like no other.  Pennsylvania Business Central set out to honor the people who make it happen. When goods or services are delivered in an efficient and timely manner, expertise and knowledge brought to bear on a problem, or necessary care provided, it’s not just the businesses and the institutions – but the people behind them that get the job done. We are so excited to see two of our dynamic leaders listed with all of these powerhouse individuals – they are people with the vision, dedication and drive to not only complete the task, but to envision, expand and excel. 

This is more than our brand promise, it is our passion.   We have built a world class service team who will not accept simple customer satisfaction and it shows because our customers reward us by continuing to respond to our surveys.  We are grateful for our customers.  Customer Service Excellence is not just a hashtag for us,  it is our way of life.

For the past twenty years, Doing Better Business (and previously Word Processing Services) has been proudly recognized as an Elite Dealer.  Affinity Business Communications, publisher of ENX Magazine and ENX The Week In Imaging, announced the 2020 list of Elite Dealers in October and complete profiles of the 117 award recipients are featured in the December issue of ENX Magazine.

We are so excited to announce a strategic new addition to our DBB family in our Frederick, Maryland Market.

PA Business Central just released their Foremost Under 40 list and Doing Better Business is blessed to have three of the 42 honorees in our DBB Family.

In-House Production Print, and especially, Digital Production Print is one of the fastest growing segments in our industry, as outsourced printing is in a decline.

One of the most exciting aspects of our recent move into the Mahoning Valley of Ohio, is our ability to expand our Boardman team and provide authorized service for clients with existing HP, Ricoh and Sharp devices.