A PERFECT SCORE FOR DBB!

Posted by Doing Better Business on Oct 5, 2023 12:20:52 PM

This is a rarity in our industry.  With 1,988 customer feedback surveys sent out in the month of September, DBB scored 100% customer satisfaction.  

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, AARR

RECOGNIZING EMPLOYEE EXCELLENCE IN CUSTOMER SERVICE

Posted by Doing Better Business on May 16, 2023 10:23:55 AM

Catching up on all of our employees' awards from March and April after a very successful President's Club Trip to Savannah, GA.

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, AARR

Congratulations to our February Award Winners

Posted by Doing Better Business on Mar 9, 2023 11:15:00 AM

While February is a short month, there was no shortage of commitment and effort in customer service by our DBB Family.

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards, AARR

Wrap Up of a Stellar Year 2022

Posted by Doing Better Business on Feb 26, 2023 4:45:00 PM

We recently wrapped up 2022, kicked off 2023 and celebrated our 50th Anniversary at the Blair County Convention Center in Altoona, PA

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

New Year New Theme New Awards

Posted by Doing Better Business on Feb 11, 2023 9:45:00 AM

2023 is ringing in a new year filled with a brand new theme and new awards for our DBB Family when it comes to providing customer service excellence.

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Celebrating Our December Award Winners

Posted by Doing Better Business on Jan 10, 2022 8:00:00 AM

With the holiday season behind us now, we are excited to announce and celebrate our amazing DBB Family members who shone brightly in December.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Giving thanks to our November Award Winners!

Posted by Doing Better Business on Dec 17, 2021 8:15:00 AM

November is a month for giving thanks and being grateful.  We are truly blessed at Doing Better Business.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Congratulations to our October Award Winners

Posted by Doing Better Business on Nov 12, 2021 3:47:00 AM

October kicks off the fourth quarter for many businesses, including ours.   We applaud and cheer for our outstanding team members driving us down the field. 

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Doing Better Business Is Excited To Welcome Back Anne (Jessop) Winters

Posted by Doing Better Business on Oct 23, 2021 7:49:19 AM

Anne Winters née Jessop has returned to Doing Better Business as a Business Relationship Manager in our Hagerstown, MD office.

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Topics: Managed Print Services, Business Improvement, Industry Trends, Company News, Copier Pricing, New Hires, Customer Service, Document Management, MPS, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers

September Stars Shine

Posted by Doing Better Business on Oct 14, 2021 4:00:31 PM

We always love September because it means back to school and we get to reconnect with our many school district customers and friends.  

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards