Announcing our April Award Winners

Posted by Doing Better Business on May 8, 2021 9:18:58 AM

Continuing to make work fun, the following DBB Family members were awarded top honors in April for their customer service excellence.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Glenn Elbin Named A 2021 ENX Difference Maker

Posted by Doing Better Business on May 2, 2021 7:57:00 PM

Since 2018, ENX Magazine has been spotlighting Difference Makers in the office equipment and document technology industry.  2021 are  Blockbuster Performances especially after everything that has transpired this past year.

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Topics: Company News, Document Management, Giving Back, #CustomerServiceExcellence, #MoreThanCopiers, #dbbfamily, Difference Makers, making a difference, Pros Elite

DBB Launches New Online Store

Posted by Doing Better Business on Apr 14, 2021 6:30:00 PM

The term MPS, Managed Print Services, is not a new concept.  It has been 11 years since we won MPS Dealer of the Year from the Managed Print Services Association.  However, the percentage of transactional printers in the typical office still remains high. 

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Topics: Managed Print Services, Business Improvement, Industry Trends, Process Improvement, Survey, Customer Service, Copier Service, #lovemytech, Net Promoter Score, Customer Satisfaction, NPS, MPS, Response Time, Repair Time, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, ecommerce, shop online

HONORING OUR TEAM FOR GOING ABOVE AND BEYOND

Posted by Doing Better Business on Apr 9, 2021 4:30:00 PM

Continuing to make work fun, the following DBB Family members were awarded top honors in March for their customer service excellence.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Congratulations To These Outstanding DBB Family Members!

Posted by Doing Better Business on Mar 12, 2021 12:32:00 PM

The following DBB Family members were awarded top honors in January and February for their customer service excellence.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Top 100 Organization Honors for Many in DBB Family

Posted by Doing Better Business on Mar 5, 2021 11:38:00 AM

Doing Better Business, Inc., is proud and honored to be listed among so many amazing and inspiring organizations.  Our promise to our customers is to make them a part of our DBB Family and we are so happy to see so many of them on this list of 2021 Top Organizations.

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Topics: Awards, Company News, Giving Back, #CustomerServiceExcellence, Annual Awards, #dbbfamily, color copiers, Top 100

Making Employee of the Month Awards Fun

Posted by Doing Better Business on Feb 26, 2021 1:25:00 PM

With one of our core values being Family, we wanted to come up with a meaningful employee of the month program and we wanted to make it fun.   

 

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Topics: Awards, Customer Service Excellence, #CustomerServiceExcellence, #MoreThanCopiers, employee of the month, #dbbfamily, Presidents Club

Annual Awards and 2021 Kick Off With A Twist Due to Coronavirus

Posted by Doing Better Business on Feb 19, 2021 11:27:00 AM

Our DBB Family maintained their commitment to hard work, determination and customer service excellence in our most trying year ever.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Our Customers Are Family

Posted by Debra J Dellaposta on Jan 29, 2021 7:15:00 AM

This is more than our brand promise, it is our passion.   We have built a world class service team who will not accept simple customer satisfaction and it shows because our customers reward us by continuing to respond to our surveys.  We are grateful for our customers.  Customer Service Excellence is not just a hashtag for us,  it is our way of life.

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Topics: Managed Print Services, Business Improvement, Industry Trends, Process Improvement, Survey, Customer Service, Copier Service, #lovemytech, Net Promoter Score, Customer Satisfaction, NPS, MPS, Response Time, Repair Time, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices

Welcome Mike Brull to the Doing Better Business Family!

Posted by Doing Better Business on Nov 27, 2020 8:30:00 AM

We are so excited to announce a strategic new addition to our DBB family in our Frederick, Maryland Market.

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Topics: Managed Print Services, Business Improvement, Industry Trends, Company News, Copier Pricing, New Hires, Customer Service, Document Management, MPS, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers