JUNE STARS SHINE BRIGHTLY

Posted by Doing Better Business on Jul 10, 2021 9:35:10 AM

Breaking records in June, our DBB Family was incredibly busy helping both old and new customers in doing better business.  Even with a world wide shortage of equipment due to numerous factors that you can read about here, our rockstar team was able to deliver.    Continue reading to see who is being honored this month for customer service excellence.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

May Showers More DBB Award Winners

Posted by Doing Better Business on Jun 13, 2021 8:00:00 PM

May was a busy month at Doing Better Business.  It was nice to see many businesses returning 100% back to work.  The following DBB Family members were awarded top honors in May for delivering customer service excellence.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Doing Better Business' Continued Reponse to COVID-19

Posted by Doing Better Business on Jun 9, 2021 8:00:00 AM

We are currently experiencing delivery delays due to world-wide supply chain disruptions resulting from COVID-19 related labor shortages, unprecedented shipping volumes and a recent fire in a chip manufacturing plant in China. These disruptions have mainly impacted A4 equipment availability. 

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Topics: Business Improvement, Company News, Customer Service, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers

Announcing our April Award Winners

Posted by Doing Better Business on May 8, 2021 9:18:58 AM

Continuing to make work fun, the following DBB Family members were awarded top honors in April for their customer service excellence.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Glenn Elbin Named A 2021 ENX Difference Maker

Posted by Doing Better Business on May 2, 2021 7:57:00 PM

Since 2018, ENX Magazine has been spotlighting Difference Makers in the office equipment and document technology industry.  2021 are  Blockbuster Performances especially after everything that has transpired this past year.

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Topics: Company News, Document Management, Giving Back, #CustomerServiceExcellence, #MoreThanCopiers, #dbbfamily, Difference Makers, making a difference, Pros Elite

DBB Launches New Online Store

Posted by Doing Better Business on Apr 14, 2021 6:30:00 PM

The term MPS, Managed Print Services, is not a new concept.  It has been 11 years since we won MPS Dealer of the Year from the Managed Print Services Association.  However, the percentage of transactional printers in the typical office still remains high. 

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Topics: Managed Print Services, Business Improvement, Industry Trends, Process Improvement, Survey, Customer Service, Copier Service, #lovemytech, Net Promoter Score, Customer Satisfaction, NPS, MPS, Response Time, Repair Time, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, ecommerce, shop online

HONORING OUR TEAM FOR GOING ABOVE AND BEYOND

Posted by Doing Better Business on Apr 9, 2021 4:30:00 PM

Continuing to make work fun, the following DBB Family members were awarded top honors in March for their customer service excellence.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Congratulations To These Outstanding DBB Family Members!

Posted by Doing Better Business on Mar 12, 2021 12:32:00 PM

The following DBB Family members were awarded top honors in January and February for their customer service excellence.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Top 100 Organization Honors for Many in DBB Family

Posted by Doing Better Business on Mar 5, 2021 11:38:00 AM

Doing Better Business, Inc., is proud and honored to be listed among so many amazing and inspiring organizations.  Our promise to our customers is to make them a part of our DBB Family and we are so happy to see so many of them on this list of 2021 Top Organizations.

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Topics: Awards, Company News, Giving Back, #CustomerServiceExcellence, Annual Awards, #dbbfamily, color copiers, Top 100

Making Employee of the Month Awards Fun

Posted by Doing Better Business on Feb 26, 2021 1:25:00 PM

With one of our core values being Family, we wanted to come up with a meaningful employee of the month program and we wanted to make it fun.   

 

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Topics: Awards, Customer Service Excellence, #CustomerServiceExcellence, #MoreThanCopiers, employee of the month, #dbbfamily, Presidents Club