September Stars Shine

Posted by Doing Better Business on Oct 14, 2021 4:00:31 PM

We always love September because it means back to school and we get to reconnect with our many school district customers and friends.  

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

August Roars Like A Lion

Posted by Doing Better Business on Sep 16, 2021 8:04:00 PM

Even with loads of competition, our DBB team performed countless miracles for our customers in August.  We are happy to announce the following August award winners.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Sharp President Visits Altoona, PA

Posted by Dan Grove on Sep 12, 2021 8:47:18 AM

The Summer of Sharp continued with a post-Labor Day BBQ at Doing Better Business' Headquarters in Altoona, PA.

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Topics: Awards, Company News, Sharp Service, Sharp, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, #dbbfamily

HOT HOT HOT IN JULY!

Posted by Doing Better Business on Aug 19, 2021 7:21:00 PM

As temperatures soared, so did our DBB family members.  The economy is definitely coming back to 2019 levels and our amazing team delivered.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

JUNE STARS SHINE BRIGHTLY

Posted by Doing Better Business on Jul 10, 2021 9:35:10 AM

Breaking records in June, our DBB Family was incredibly busy helping both old and new customers in doing better business.  Even with a world wide shortage of equipment due to numerous factors that you can read about here, our rockstar team was able to deliver.    Continue reading to see who is being honored this month for customer service excellence.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

May Showers More DBB Award Winners

Posted by Doing Better Business on Jun 13, 2021 8:00:00 PM

May was a busy month at Doing Better Business.  It was nice to see many businesses returning 100% back to work.  The following DBB Family members were awarded top honors in May for delivering customer service excellence.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Doing Better Business' Continued Reponse to COVID-19

Posted by Doing Better Business on Jun 9, 2021 8:00:00 AM

We are currently experiencing delivery delays due to world-wide supply chain disruptions resulting from COVID-19 related labor shortages, unprecedented shipping volumes and a recent fire in a chip manufacturing plant in China. These disruptions have mainly impacted A4 equipment availability. 

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Topics: Business Improvement, Company News, Customer Service, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers

Announcing our April Award Winners

Posted by Doing Better Business on May 8, 2021 9:18:58 AM

Continuing to make work fun, the following DBB Family members were awarded top honors in April for their customer service excellence.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Glenn Elbin Named A 2021 ENX Difference Maker

Posted by Doing Better Business on May 2, 2021 7:57:00 PM

Since 2018, ENX Magazine has been spotlighting Difference Makers in the office equipment and document technology industry.  2021 are  Blockbuster Performances especially after everything that has transpired this past year.

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Topics: Company News, Document Management, Giving Back, #CustomerServiceExcellence, #MoreThanCopiers, #dbbfamily, Difference Makers, making a difference, Pros Elite

DBB Launches New Online Store

Posted by Doing Better Business on Apr 14, 2021 6:30:00 PM

The term MPS, Managed Print Services, is not a new concept.  It has been 11 years since we won MPS Dealer of the Year from the Managed Print Services Association.  However, the percentage of transactional printers in the typical office still remains high. 

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Topics: Managed Print Services, Business Improvement, Industry Trends, Process Improvement, Survey, Customer Service, Copier Service, #lovemytech, Net Promoter Score, Customer Satisfaction, NPS, MPS, Response Time, Repair Time, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, ecommerce, shop online