We are currently experiencing delivery delays due to world-wide supply chain disruptions resulting from COVID-19 related labor shortages, unprecedented shipping volumes and a recent fire in a chip manufacturing plant in China. These disruptions have mainly impacted A4 equipment availability.
Topics: Business Improvement, Company News, Customer Service, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers
Continuing to make work fun, the following DBB Family members were awarded top honors in April for their customer service excellence.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
Since 2018, ENX Magazine has been spotlighting Difference Makers in the office equipment and document technology industry. 2021 are Blockbuster Performances especially after everything that has transpired this past year.
Topics: Company News, Document Management, Giving Back, #CustomerServiceExcellence, #MoreThanCopiers, #dbbfamily, Difference Makers, making a difference, Pros Elite
The term MPS, Managed Print Services, is not a new concept. It has been 11 years since we won MPS Dealer of the Year from the Managed Print Services Association. However, the percentage of transactional printers in the typical office still remains high.
Topics: Managed Print Services, Business Improvement, Industry Trends, Process Improvement, Survey, Customer Service, Copier Service, #lovemytech, Net Promoter Score, Customer Satisfaction, NPS, MPS, Response Time, Repair Time, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, ecommerce, shop online
Continuing to make work fun, the following DBB Family members were awarded top honors in March for their customer service excellence.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
The following DBB Family members were awarded top honors in January and February for their customer service excellence.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
Doing Better Business, Inc., is proud and honored to be listed among so many amazing and inspiring organizations. Our promise to our customers is to make them a part of our DBB Family and we are so happy to see so many of them on this list of 2021 Top Organizations.
Topics: Awards, Company News, Giving Back, #CustomerServiceExcellence, Annual Awards, #dbbfamily, color copiers, Top 100
With one of our core values being Family, we wanted to come up with a meaningful employee of the month program and we wanted to make it fun.
Topics: Awards, Customer Service Excellence, #CustomerServiceExcellence, #MoreThanCopiers, employee of the month, #dbbfamily, Presidents Club
Our DBB Family maintained their commitment to hard work, determination and customer service excellence in our most trying year ever.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
This is more than our brand promise, it is our passion. We have built a world class service team who will not accept simple customer satisfaction and it shows because our customers reward us by continuing to respond to our surveys. We are grateful for our customers. Customer Service Excellence is not just a hashtag for us, it is our way of life.
Topics: Managed Print Services, Business Improvement, Industry Trends, Process Improvement, Survey, Customer Service, Copier Service, #lovemytech, Net Promoter Score, Customer Satisfaction, NPS, MPS, Response Time, Repair Time, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices