Anne Winters née Jessop has returned to Doing Better Business as a Business Relationship Manager in our Hagerstown, MD office.

The term MPS, Managed Print Services, is not a new concept.  It has been 11 years since we won MPS Dealer of the Year from the Managed Print Services Association.  However, the percentage of transactional printers in the typical office still remains high. 

This is more than our brand promise, it is our passion.   We have built a world class service team who will not accept simple customer satisfaction and it shows because our customers reward us by continuing to respond to our surveys.  We are grateful for our customers.  Customer Service Excellence is not just a hashtag for us,  it is our way of life.

We are so excited to announce a strategic new addition to our DBB family in our Frederick, Maryland Market.

One of the most exciting aspects of our recent move into the Mahoning Valley of Ohio, is our ability to expand our Boardman team and provide authorized service for clients with existing HP, Ricoh and Sharp devices.  

We have been a subscriber to CEO Juice and Satmetrix since August of 2011, utilizing their Net Promoter Score (Customer Satisfaction Survey) to guide us and focus us to continuously be improving the level of our customer service experience.   Customer Service Excellence is not just a hashtag for us,  it is our way of life.

We are so excited to announce another strategic new addition to our DBB family in our Western Pennsylvania Market.

We are so excited to announce another strategic new addition to our DBB family in the Huntingdon & Lewistown, Pennsylvania market.  

We are so excited to announce another strategic new addition to our DBB family in the Harrisburg, Pennsylvania market.  

We are so excited to announce several key additions to our team.