This is a rarity in our industry. With 1,988 customer feedback surveys sent out in the month of September, DBB scored 100% customer satisfaction.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, AARR
RECOGNIZING EMPLOYEE EXCELLENCE IN CUSTOMER SERVICE
Catching up on all of our employees' awards from March and April after a very successful President's Club Trip to Savannah, GA.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, AARR
Congratulations to our February Award Winners
While February is a short month, there was no shortage of commitment and effort in customer service by our DBB Family.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards, AARR
We recently wrapped up 2022, kicked off 2023 and celebrated our 50th Anniversary at the Blair County Convention Center in Altoona, PA
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
2023 is ringing in a new year filled with a brand new theme and new awards for our DBB Family when it comes to providing customer service excellence.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
With the holiday season behind us now, we are excited to announce and celebrate our amazing DBB Family members who shone brightly in December.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
Giving thanks to our November Award Winners!
November is a month for giving thanks and being grateful. We are truly blessed at Doing Better Business.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
Congratulations to our October Award Winners
October kicks off the fourth quarter for many businesses, including ours. We applaud and cheer for our outstanding team members driving us down the field.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
Doing Better Business Is Excited To Welcome Back Anne (Jessop) Winters
Anne Winters née Jessop has returned to Doing Better Business as a Business Relationship Manager in our Hagerstown, MD office.
Topics: Managed Print Services, Business Improvement, Industry Trends, Company News, Copier Pricing, New Hires, Customer Service, Document Management, MPS, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers
We always love September because it means back to school and we get to reconnect with our many school district customers and friends.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards