Continuing to make work fun, the following DBB Family members were awarded top honors in April for their customer service excellence.
Continuing to make work fun, the following DBB Family members were awarded top honors in April for their customer service excellence.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
The term MPS, Managed Print Services, is not a new concept. It has been 11 years since we won MPS Dealer of the Year from the Managed Print Services Association. However, the percentage of transactional printers in the typical office still remains high.
Topics: Managed Print Services, Business Improvement, Industry Trends, Process Improvement, Survey, Customer Service, Copier Service, #lovemytech, Net Promoter Score, Customer Satisfaction, NPS, MPS, Response Time, Repair Time, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, ecommerce, shop online
Continuing to make work fun, the following DBB Family members were awarded top honors in March for their customer service excellence.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
The following DBB Family members were awarded top honors in January and February for their customer service excellence.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
Our DBB Family maintained their commitment to hard work, determination and customer service excellence in our most trying year ever.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
This is more than our brand promise, it is our passion. We have built a world class service team who will not accept simple customer satisfaction and it shows because our customers reward us by continuing to respond to our surveys. We are grateful for our customers. Customer Service Excellence is not just a hashtag for us, it is our way of life.
Topics: Managed Print Services, Business Improvement, Industry Trends, Process Improvement, Survey, Customer Service, Copier Service, #lovemytech, Net Promoter Score, Customer Satisfaction, NPS, MPS, Response Time, Repair Time, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices
We are so excited to announce a strategic new addition to our DBB family in our Frederick, Maryland Market.
Topics: Managed Print Services, Business Improvement, Industry Trends, Company News, Copier Pricing, New Hires, Customer Service, Document Management, MPS, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers
One of the most exciting aspects of our recent move into the Mahoning Valley of Ohio, is our ability to expand our Boardman team and provide authorized service for clients with existing HP, Ricoh and Sharp devices.
Topics: Managed Print Services, Business Improvement, Industry Trends, Process Improvement, Survey, Customer Service, Copier Service, #lovemytech, Net Promoter Score, Customer Satisfaction, NPS, MPS, Response Time, Repair Time, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices
Pennsylvania Governor Wolf has ordered all non-life-sustaining businesses in Pennsylvania to close their physical locations. You can be assured, DBB is following all guidelines set forth by the World Health Organization (WHO), the United States Centers for Disease Control and Prevention (CDC) and our local government officials.
Topics: Business Improvement, Company News, Customer Service, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers
With the disruption to business caused by the COVID-19 virus, many organization are adjusting to work-from-home processes.
Topics: Business Improvement, Company News, Customer Service, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #homeoffice, #remoteworking
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