Even with loads of competition, our DBB team performed countless miracles for our customers in August. We are happy to announce the following August award winners.
Even with loads of competition, our DBB team performed countless miracles for our customers in August. We are happy to announce the following August award winners.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
The Summer of Sharp continued with a post-Labor Day BBQ at Doing Better Business' Headquarters in Altoona, PA.
Topics: Awards, Company News, Sharp Service, Sharp, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, #dbbfamily
As temperatures soared, so did our DBB family members. The economy is definitely coming back to 2019 levels and our amazing team delivered.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
Breaking records in June, our DBB Family was incredibly busy helping both old and new customers in doing better business. Even with a world wide shortage of equipment due to numerous factors that you can read about here, our rockstar team was able to deliver. Continue reading to see who is being honored this month for customer service excellence.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
May was a busy month at Doing Better Business. It was nice to see many businesses returning 100% back to work. The following DBB Family members were awarded top honors in May for delivering customer service excellence.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
We are currently experiencing delivery delays due to world-wide supply chain disruptions resulting from COVID-19 related labor shortages, unprecedented shipping volumes and a recent fire in a chip manufacturing plant in China. These disruptions have mainly impacted A4 equipment availability.
Topics: Business Improvement, Company News, Customer Service, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers
Continuing to make work fun, the following DBB Family members were awarded top honors in April for their customer service excellence.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
The term MPS, Managed Print Services, is not a new concept. It has been 11 years since we won MPS Dealer of the Year from the Managed Print Services Association. However, the percentage of transactional printers in the typical office still remains high.
Topics: Managed Print Services, Business Improvement, Industry Trends, Process Improvement, Survey, Customer Service, Copier Service, #lovemytech, Net Promoter Score, Customer Satisfaction, NPS, MPS, Response Time, Repair Time, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, ecommerce, shop online
Continuing to make work fun, the following DBB Family members were awarded top honors in March for their customer service excellence.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
The following DBB Family members were awarded top honors in January and February for their customer service excellence.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
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