Replacing or adding a Multifunction Copier/Printer should be seamless if the proper steps are taken before scheduling the delivery.
Topics: Printing, Copier Pricing, Copier Problems, Pricing, Copier Issues, Process Improvement, Copier Service, Printer Service, Ricoh Service, Sharp Service, Canon Service, Savin Service, HP service, Lanier service, Good Service, Xerox Service, Toshiba Service, Kyocera service, Office Equipment Buying Guide, Office Equipment Purchase, Printer Pricing, Office Equipment Criteria
One of the most common questions we receive is “what is the best copier on the market?” Unfortunately, no single manufacturer holds the title to being “the best”. Everyone in the industry will have their personal preferences that will bias their opinion, but if you ask half a dozen different people in the industry, you will most likely get half a dozen different answers.
A new addition to our Account Management team, Jen Lechner, was a school teacher at the Glendale School District in Pennsylvania for the past 14 years.
If you have ever been in the situation where you were acquiring office equipment, you have no doubt talked with multiple, competing, salespeople and asked about their service. Interestingly, each one told you that their company provided the best service. You probably heard about response times, maybe even uptime, and probably that they all only use OEM (Original Equipment Manufacturer) parts and supplies.
There are seven main buying criteria to consider when evaluating office equipment and an office equipment partner.
Topics: Copier Pricing, Copier Problems, Copier Issues, Copier Service, Net Promoter Score, Customer Satisfaction, Response Time, Repair Time, Customer Service Excellence, Ricoh Service, Sharp Service, HP service, Lanier service, Good Service, Xerox Service, Toshiba Service, Kyocera service, Office Equipment Buying Guide, Office Equipment Purchase, Printer Pricing, Copier RFP, Office Equipment Criteria