Reduce The Impact of High Paper Prices

Posted by Dan Grove on Jul 5, 2022 1:27:44 PM

Globally, paper production has been on a downward trend since 2017, even with the world population continuing to rise.  Why then would paper prices be on the rise?

Read More

Topics: Managed Print Services, Copier Service, Document Management, Office Equipment Buying Guide, Office Equipment Purchase, Office Equipment Criteria, Copier Paper, Printer Paper, digital documents, paper, print management

What the Ongoing Paper Shortage Means for Businesses in 2022

Posted by Doing Better Business on Feb 15, 2022 8:00:00 AM

Paper is one of those essential business supplies that many don’t think about. It’s basically always there when needed and, if not, paper is pretty easy to acquire. Most businesses with a relatively high volume of printing would have paper delivered regularly or simply visit the local office supply shop in an emergency.

Read More

Topics: Printer Paper, color printers, paper, office technology

Understanding Paper Weights

Posted by Dan Grove on Sep 29, 2021 7:32:00 PM

If you are looking for an article about collectible paper weights, this is not it.  This article is about understanding the terminology behind copier and printer paper weights.   In researching this article, I did find the Paperweight Collector's Association at paperweight.org.

Read More

Topics: Customer Service, Copier Service, Customer Satisfaction, Customer Service Excellence, Printer Service, Copier Paper, Printer Paper, #CustomerServiceExcellence, #MoreThanCopiers, copiers, printers, paper, paper weights

Our First Touch Team Answers Common Customer Questions

Posted by Doing Better Business on May 12, 2021 7:41:00 AM

Deciding to capitalize on the popularity of video, our talented First Touch Team is producing a video series called First Touch Answers as just another tool in our arsenal to help our customers do better business.

Read More

Topics: Copier Problems, Copier Issues, Copier Service, Customer Satisfaction, Ricoh Service, Office Equipment Purchase, Office Equipment Criteria, Copier Paper, Printer Paper, #MoreThanPrint, #heretohelp, Digital Signage, meter issues, Help Desk, first touch

Why Is My Printer Counting A Black And White Page As Color?

Posted by Dan Grove on Apr 22, 2021 1:24:43 PM

It is true that printing in color is more expensive than printing black and white.  While some IT departments will set print drivers to default to black and white (mono), others leave it set to Auto Color.  Auto Color allows the device to read the images and determine if the page should be printed in color or mono.   Therefore, proper conversion of images from color to black and white is critical.

Read More

Topics: Copier Problems, Copier Issues, Copier Service, Office Equipment Buying Guide, Office Equipment Purchase, Office Equipment Criteria, Copier Paper, Printer Paper, printing in color, meter issues, printing from publisher

Paper Handling Improves Performance

Posted by Glenn Elbin on Apr 7, 2021 1:45:00 PM

A favorite culprit for paper jams is the actual paper.  Nothing is more frustrating for both customers to hear and service technicians to say 'your paper is causing the issue'.  It seems too simple but it really is a very easy issue to resolve.

Read More

Topics: Copier Problems, Copier Issues, Copier Service, Office Equipment Buying Guide, Office Equipment Purchase, Office Equipment Criteria, Copier Paper, Printer Paper

Avoiding the Dreaded Paper Jam

Posted by Dan Grove on May 12, 2020 9:56:32 AM

When we experience a paper jam, the copier or printer usually gets the blame, but there can be other suspects involved in this crime against productivity.  It only requires a little investigation.

Read More

Topics: Copier Problems, Copier Issues, Copier Service, Office Equipment Buying Guide, Office Equipment Purchase, Office Equipment Criteria, Copier Paper, Printer Paper

What Paper Can I Use in my Copier or Printer?

Posted by Dan Grove on Oct 18, 2019 3:25:42 PM

Most offices use plain 20 pound bond in copiers and printers; however, this type of paper does not fit every need. When you want to use a different type of paper there are three main variables to consider.

Read More

Topics: Copier Problems, Copier Issues, Copier Service, Office Equipment Buying Guide, Office Equipment Purchase, Office Equipment Criteria, Copier Paper, Printer Paper

Subscribe Here!

Posts by Tag

See all