Measuring quality may be subjective, however, there are several ways you can assure the highest quality when it comes to your printing.
With post-pandemic disruption continuing across all industries, businesses are looking for ways to get more competitive — from reducing capital expenditures to improving office efficiency. In fact, anything that can help your business increase your return on investment can contribute to greater business success. Fortunately, there is a simple, cost-effective way you can improve workflow processes, increase efficiency, and help your staff collaborate more effectively for a better bottom line: Choosing a printer with the right printer software.
As businesses begin to recover from setbacks and disruptions that occurred during the coronavirus pandemic, many office managers and business owners are turning their attention to cultivating bottom-line health and cost-savings. One way to do this is to right-size your office technology, meaning to find the sweet spot that occurs when you have the right office equipment for the job at hand — and the number of staff served by that technology.
Laser printers are office workhorses. They are exceptionally durable with duty cycles that can churn out mountains of pages for proposals, invoicing, marketing, and just about anything else you need faster and with steady reliability. Even today’s home offices can benefit from the addition of a laser printer, especially since there are some very low-profile models that will fit nicely into a smaller work area. Laser printers run using toner, which is more expensive initially than the ink used in inkjet printers, but over the long run, using toner can save you money.
If you are looking for an article about collectible paper weights, this is not it. This article is about understanding the terminology behind copier and printer paper weights. In researching this article, I did find the Paperweight Collector's Association at paperweight.org.
Topics: Customer Service, Copier Service, Customer Satisfaction, Customer Service Excellence, Printer Service, Copier Paper, Printer Paper, #CustomerServiceExcellence, #MoreThanCopiers, copiers, printers, paper, paper weights
If you have access to a multi-functional copier/printer, which I will refer to as a device, you can most likely produce professional looking booklets. Like any project, a little planning can make a big difference. For optimum quality and ease of production, utilizing a device with a booklet finisher is strongly advised but not absolutely necessary. A booklet finisher is a great asset if you want to produce medium to large quantities of booklets.
Topics: Customer Service, Copier Service, Customer Satisfaction, Customer Service Excellence, Printer Service, #CustomerServiceExcellence, #MoreThanCopiers, copiers, printers, saddle bound, saddle stitch, saddle bound booklets, saddle stitch booklets
There are a number of built-in features in your office copier, printer or multi-functional printer, which can help you eliminate waste.
Topics: Customer Service, Copier Service, Customer Satisfaction, Customer Service Excellence, Printer Service, #CustomerServiceExcellence, #MoreThanCopiers, copiers, printers, Business Technology, office waste, business process improvement, office efficiencies
Let’s first address the factors which determine a cost per copied or printed page and in order to do this let’s assume an average monthly volume of 5,000 pages.
In a true cost per page, the equipment would be included. If the cost of the equipment is the industry average, $6,500, and is leased for five years this should be approximately $130 per month. At 5,000 pages per month, you will need $.026 per page just to cover the equipment cost.
Toner is a huge factor in determining cost per page. Our example above is a color device. This means it will require four toners at a time: Black, Cyan, Magenta and Yellow. Let’s assume the price for a black toner is $79 and yields approximately 16,500 pages based on 5% coverage. This would make just the black toner $.0048 per page.
The Cyan, Magenta and Yellow toners each cost $120 and yield approximately 5,500 pages based on 5% coverage. Each color toner costs $.022
A Full Color Page is calculated at 20% coverage of the page and based on these numbers, would equate to approximately $.07 just in toner costs.
Now, I am going to throw a wrench out, not to get us sidetracked, but it is something that definitely needs to be addressed. What happens when you want to have an extra set of toners on the shelf but you are only paying a cost per page price?
Toners on the shelf are not actually generating any cost per page revenue for your vendor. In the scenario above, this would equate to $439 in additional costs not factored into the cost per page. In essence, the cost per page for black just doubled to $.0096 per page and $.14 for a full color page just for toner. While there is the argument of having extra toner so you never run out and experience downtime, the fact is the number one cause of running out of toner is human error. The technology today is so advanced, if you sign up for our AutoTech program, you will never need those additional toners on the shelf nor need to worry about human error. You can read more about AutoTech,
Other consumable items would include the following:
Photoconductor or Development Units are often referred to as drums. In a color device, there will also be four of these units: Black, Cyan, Magenta and Yellow. They often range from $100 - $200 each.
Transfer Belts are also in the $100 - $200 range, as are Fusing Units or Fusers and Exhaust Filters.
Topics: Managed Print Services, Business Improvement, Printing, Faxing, Copier Pricing, Pricing, Copier Issues, Process Improvement, Copier Service, Document Management, Net Promoter Score, Customer Satisfaction, NPS, MPS, Response Time, Repair Time, Printer Service, Office Equipment Buying Guide, Printer Pricing, Copier RFP, Office Equipment Criteria, Cost Per Copy, Cost Per Page
Doing Better Business began creating custom Printer Fleet Management programs in 2004 to help our clients measure, right-size, optimize, manage and constantly work towards improving business processes with the main emphasis on continual evolution towards a more paperless office.
Topics: Managed Print Services, Business Improvement, Printing, Industry Trends, Faxing, Awards, Process Improvement, Customer Service, Copier Service, Document Management, Customer Satisfaction, MPS, Customer Service Excellence, Printer Service, Ricoh Service, Copier RFP