If you have access to a multi-functional copier/printer, which I will refer to as a device, you can most likely produce professional looking booklets. Like any project, a little planning can make a big difference. For optimum quality and ease of production, utilizing a device with a booklet finisher is strongly advised but not absolutely necessary. A booklet finisher is a great asset if you want to produce medium to large quantities of booklets.
Topics: Customer Service, Copier Service, Customer Satisfaction, Customer Service Excellence, Printer Service, #CustomerServiceExcellence, #MoreThanCopiers, copiers, printers, saddle bound, saddle stitch, saddle bound booklets, saddle stitch booklets
There are a number of built-in features in your office copier, printer or multi-functional printer, which can help you eliminate waste.
Topics: Customer Service, Copier Service, Customer Satisfaction, Customer Service Excellence, Printer Service, #CustomerServiceExcellence, #MoreThanCopiers, copiers, printers, Business Technology, office waste, business process improvement, office efficiencies
Doing Better Business began creating custom Printer Fleet Management programs in 2004 to help our clients measure, right-size, optimize, manage and constantly work towards improving business processes with the main emphasis on continual evolution towards a more paperless office.
Topics: Managed Print Services, Business Improvement, Printing, Industry Trends, Faxing, Awards, Process Improvement, Customer Service, Copier Service, Document Management, Customer Satisfaction, MPS, Customer Service Excellence, Printer Service, Ricoh Service, Copier RFP
NPS stands for Net Promoter Score which is a metric used in customer experience programs. NPS measures the loyalty of customers to a company. NPS scores are administered by a third, unbiased party with customer satisfaction surveys and reported with a number from -100 to +100, a higher score is desirable.
Topics: Managed Print Services, Business Improvement, Industry Trends, Process Improvement, Survey, Customer Service, Copier Service, #lovemytech, Net Promoter Score, Customer Satisfaction, NPS, MPS, Response Time, Repair Time, Customer Service Excellence