As sweeping changes brought about by the coronavirus pandemic continue to impact the legal industry, more law firms are looking to grow their revenue and provide exceptional service through the deployment of technology. In the legal world, digital transformation is more about ensuring a high level of compliance, performance, and customer satisfaction than just automating processes.
Disruptive digital technologies are presenting new ways for the legal sector to achieve digital transformation, enabling more accessible, client-focused legal services for current and future clients. These technologies provide a new level of efficiency and support to legal teams, freeing them up to focus on client care and other high-value tasks. But to truly harness the power of these tools, lawyers must understand the influence of these technologies and how they can be used to their fullest to acquire and retain clients — and achieve a new standard of profitability.