How Great Customer Service Can Give Small Businesses a Competitive Advantage

Posted by Doing Better Business on Apr 21, 2020 9:00:00 AM

Small business owners face many challenges when competing with larger enterprises. Today’s consumers have become more discerning, and a customer’s loyalty depends entirely on the experiences they have when dealing with a company. One way smaller companies can differentiate themselves from their competitors is to ensure they provide superior customer service.

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Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

How to Expand Learning Outside the Lecture Hall with Multifunction Printers

Posted by Doing Better Business on Apr 14, 2020 9:00:00 AM

Teachers and school districts need all the help they can get to prepare students for a challenging future. While Multifunction Printers (MFPs) quickly found a home in modern offices, the adoption of these devices as an education technology tends to lag behind commercial institutions. Arguably, it’s just as important for students, teachers, and administrators to have access to modern productivity tools such as MFPs as it is for any other organization.

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Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

How Artificial Intelligence is Fueling Cybersecurity and Cyberattacks

Posted by Doing Better Business on Apr 7, 2020 9:00:00 AM

It’s simply no longer feasible for network security experts to do all the heavy lifting when it comes to cyberattacks. The number of attacks continues to increase while the malicious software deployed by criminals is evolving rapidly. In 2019 alone, researchers recorded almost 10 billion malware attacks targeting businesses, individuals, web applications, and company networks around the world. Hackers are using sophisticated attack vectors to exploit a range of vulnerabilities in modern software systems for financial gain.

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Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

COVID-19 CLEANING GUIDELINES

Posted by Doing Better Business on Apr 1, 2020 5:48:04 AM

COVID-19 (Coronavirus) is changing all aspects of our lives.  With so many people touching the control panel, document feeder, output trays, and drawer handles every day, your office copiers and printers can be a hotspot for germs. Disinfecting surfaces during the coronavirus (COVID-19) outbreak is a best practice to limit the survival of the virus and prevent transmission.  Download any or all of these cleaning guides to stay safe.

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Topics: HP, Ricoh, Sharp, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers, #remoteworking, #heretohelp, Stopthespread, #coronavirus, #covid19

The Tell-Tale Signs That It’s Time to Update Your Printer Fleet

Posted by Doing Better Business on Mar 31, 2020 9:00:00 AM

Printing and other imaging devices are strategic investments for any business. These sophisticated machines keep information flowing through the business and help staff to remain productive. As devices age, their performance will also decline. Knowing the right time to upgrade a printer fleet can help organizations avoid costly problems in the future. If the company isn’t already using managed print services (MPS), they should consider it as a solution when deciding to upgrade.

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Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

What Multifunction Printers Perform Best in Law Firms?

Posted by Doing Better Business on Mar 23, 2020 8:00:00 AM

Multifunction printers are the workhorse of the modern organization – and for very good reason. These devices bundle multiple document functions into one handy machine, empowering employees to print, scan, photocopy, fax (and sometimes more) from one convenient location.

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Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

How to Ensure a Successful Digital Transformation

Posted by Doing Better Business on Mar 16, 2020 8:00:00 AM

Digital transformation is a critical initiative in businesses within every vertical. As the world rushes towards a digital reality, organizations realize the necessity of digital evolution. They’re planning, assessing processes, and preparing to embrace new, modern ways of doing business.

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Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

Remote Solutions: A New Reality

Posted by Doing Better Business on Mar 16, 2020 6:17:30 AM

COVID-19 (Coronavirus) is changing all aspects of our lives.  With a national emergency and state emergencies declared, schools are closed, nursing homes are not allowing visitors, and workers are needing to work from home;  we have the technology which could help us all stay connected.

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Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

How Digital Signage Solutions Improve Hospital Communication

Posted by Doing Better Business on Mar 9, 2020 8:00:00 AM

The modern hospital is an astounding environment full of technological innovations that may seem downright futuristic. Yet it’s not just these amazing tools that empower professionals to deliver the best possible care. The quality and flow of the information that moves throughout the hospital play a major role in guiding both patients and caregivers. That’s why many hospitals have introduced digital signage in waiting rooms, offices, and hallways.

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Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

Going Green: 6 Ways Document Management Promotes Office Sustainability

Posted by Doing Better Business on Mar 2, 2020 8:00:00 AM

Was increasing the organization’s emphasis on sustainability a major resolution for the new year? It’s a popular goal, and there are many great reasons why.

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Topics: #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, #IntelligentBusinessInformationServers

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