Transactional vs Managed Print Devices

Posted by Doing Better Business on Apr 28, 2021 7:55:00 PM

Known as the Razor Blade Strategy, you sell a low priced product tied to a higher priced consumable item that is needed on an ongoing basis.  This was HP's (Hewlett-Packard) Printer Business Model for many years and many desktop printer manufacturers followed right along.  For the Managed Print Services (MPS) Providers, these were easy targets to be able to save customers thousands of dollars.

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Topics: Pricing, HP, HP service, Ricoh, Sharp, #SecureYourBusiness, #ManagedPrintServices, Xerox, transactional, managed, enterprise, service agreement, maintenance agreement

Exploring Why Document Management Systems are the Key to Remote Work

Posted by Doing Better Business on Apr 26, 2021 7:30:00 AM

While progressive companies have leveraged the power of document management software to amplify the efficiency of their workflows for years, a current emphasis on remote work has brought this technology to the forefront for a new generation of business owners.

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Topics: Document Management, digital documents, remote work

Why Is My Printer Counting A Black And White Page As Color?

Posted by Dan Grove on Apr 22, 2021 1:24:43 PM

It is true that printing in color is more expensive than printing black and white.  While some IT departments will set print drivers to default to black and white (mono), others leave it set to Auto Color.  Auto Color allows the device to read the images and determine if the page should be printed in color or mono.   Therefore, proper conversion of images from color to black and white is critical.

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Topics: Copier Problems, Copier Issues, Copier Service, Office Equipment Buying Guide, Office Equipment Purchase, Office Equipment Criteria, Copier Paper, Printer Paper, printing in color, meter issues, printing from publisher

How Interactive Display Boards Revolutionize Communications for Better Business Outcomes

Posted by Doing Better Business on Apr 19, 2021 7:30:00 AM

Despite the recent downtick in COVID-19 cases, companies and organizations in the United States are still looking to remote work and learning opportunities to keep business humming as usual. In fact, a recent survey by Upwork shows that one in every 4 Americans will be working from a remote location in 2021.

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Topics: Ricoh, interactive flat panel display

5 Things to Consider When Choosing the Best Wide Format Inkjet Printer for Your Business

Posted by Doing Better Business on Apr 12, 2021 7:30:00 AM

As the global large format printer market is poised to expand by 3.2% CAGR from 2021-2026, more companies are taking advantage of the huge range of options this printer can bring to enterprises, both large and small.

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Topics: inkjet, wide format

Paper Handling Improves Performance

Posted by Glenn Elbin on Apr 7, 2021 1:45:00 PM

A favorite culprit for paper jams is the actual paper.  Nothing is more frustrating for both customers to hear and service technicians to say 'your paper is causing the issue'.  It seems too simple but it really is a very easy issue to resolve.

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Topics: Copier Problems, Copier Issues, Copier Service, Office Equipment Buying Guide, Office Equipment Purchase, Office Equipment Criteria, Copier Paper, Printer Paper

Should You Invest in Thermal Cameras?

Posted by Doing Better Business on Apr 5, 2021 7:45:00 AM

As more states rescind their ongoing mask mandates and businesses and schools look toward reopening fully soon, many are concerned about the uncertainty that the new procedures will bring to the table. Even vaccinated individuals are at risk of catching — and spreading — the virus. The vaccine only offers boosted immunity, not protection against contracting the virus.

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Topics: security, SMB

Can My Copier Protect Me From Getting COVID?

Posted by Doing Better Business on Mar 31, 2021 2:43:00 PM

Copiers are not just photocopiers anymore.  These devices continue to morph and adapt and have become a central business server on your computer network and in your office.  

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Topics: #safeandsecure, copiers, covid

Collaborating Safely Between Multiple Locations

Posted by Brandi Noye on Mar 24, 2021 7:00:00 PM

Even before COVID-19, many organizations had the need to communicate and collaborate effectively between multiple locations.  Now with employees working more from home, the need is ever greater.  

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Topics: smartboard, whiteboard, interactive flat panel display, IFPD

Toner Pirates Telemarketing Fraud

Posted by Doing Better Business on Mar 20, 2021 8:00:00 PM

We have received reports that many of our customers are receiving telemarketing phone calls asking to confirm your equipment make, model, ID tags and contact person. This is a scam!  No one from Doing Better Business will ever call you for this type of information.  

Because over 97% of our customers have toner covered at no additional charge in their annual service agreement, we do not telemarket to solicit supply sales. 

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Topics: toner, copier toner, toner pirates, telemarketing fraud, printer toner, toner phoners, toner fraud

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