There are seven main buying criteria to consider when evaluating office equipment and an office equipment partner.
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NPS is a critical factor when choosing a managed print services or traditional office equipment provider
NPS stands for Net Promoter Score which is a metric used in customer experience programs. NPS measures the loyalty of customers to a company. NPS scores are administered by a third, unbiased party with customer satisfaction surveys and reported with a number from -100 to +100, a higher score is desirable.
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