We are currently experiencing delivery delays due to world-wide supply chain disruptions resulting from COVID-19 related labor shortages, unprecedented shipping volumes and a recent fire in a chip manufacturing plant in China. These disruptions have mainly impacted A4 equipment availability.
Doing Better Business' Continued Reponse to COVID-19
Topics: Business Improvement, Company News, Customer Service, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers
Continuing to make work fun, the following DBB Family members were awarded top honors in April for their customer service excellence.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
Glenn Elbin Named A 2021 ENX Difference Maker
Since 2018, ENX Magazine has been spotlighting Difference Makers in the office equipment and document technology industry. 2021 are Blockbuster Performances especially after everything that has transpired this past year.
Topics: Company News, Document Management, Giving Back, #CustomerServiceExcellence, #MoreThanCopiers, #dbbfamily, Difference Makers, making a difference, Pros Elite
The term MPS, Managed Print Services, is not a new concept. It has been 11 years since we won MPS Dealer of the Year from the Managed Print Services Association. However, the percentage of transactional printers in the typical office still remains high.
Topics: Managed Print Services, Business Improvement, Industry Trends, Process Improvement, Survey, Customer Service, Copier Service, #lovemytech, Net Promoter Score, Customer Satisfaction, NPS, MPS, Response Time, Repair Time, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices, ecommerce, shop online
HONORING OUR TEAM FOR GOING ABOVE AND BEYOND
Continuing to make work fun, the following DBB Family members were awarded top honors in March for their customer service excellence.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
Pittsburgh Riverhounds SC Spotlights DBB and Deborah Noonan
BUSINESS ALLIANCE INSIDER | VOLUME 7 | MAR. 2021
BUSINESS SPOTLIGHT: DOING BETTER BUSINESS
The Pittsburgh Riverhounds work to promote communication between local businesses within our community.
Topics: Company News, Giving Back, #MoreThanCopiers, #dbbfamily, Pittsburgh Riverhounds, Business Alliance, Riverhounds
Joseph Dellaposta Elected Vice President for BTA East District
Founded in 1926, the Business Technology Association (BTA) serves office technology dealerships, resellers, manufacturers, distributors and service companies. The core members', office technology dealerships, primary goal is to help businesses optimize business document and information workflows.
Topics: Company News, Giving Back, #MoreThanCopiers, #dbbfamily, BTA, Business Technology
Congratulations To These Outstanding DBB Family Members!
The following DBB Family members were awarded top honors in January and February for their customer service excellence.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards
With one of our core values being Family, we wanted to come up with a meaningful employee of the month program and we wanted to make it fun.
Topics: Awards, Customer Service Excellence, #CustomerServiceExcellence, #MoreThanCopiers, employee of the month, #dbbfamily, Presidents Club
Annual Awards and 2021 Kick Off With A Twist Due to Coronavirus
Our DBB Family maintained their commitment to hard work, determination and customer service excellence in our most trying year ever.
Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards