DOING BETTER BUSINESS NAMED RICOH PROVISION 2024 CERTIFIED DEALER

Posted by Doing Better Business on Jan 18, 2024 7:24:10 PM

Beginning with its acclaimed 5 Star Service in the 2000's, the journey evolved to the RFG Circle of Excellence in 2010. Today, we are excited to announce Ricoh's latest transformation to the Ricoh ProVision Certified Dealer. Throughout these years, Doing Better Business has consistently demonstrated an unwavering commitment to customer service excellence. Our dedicated team has consistently been recognized as an overachiever, continually earning top honors for their outstanding performance.

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Topics: Awards, Company News, Copier Service, Customer Service Excellence, Ricoh Service, Industry Honors, #CustomerServiceExcellence, #MoreThanCopiers, #ManagedPrintServices

A PERFECT SCORE FOR DBB!

Posted by Doing Better Business on Oct 5, 2023 12:20:52 PM

This is a rarity in our industry.  With 1,988 customer feedback surveys sent out in the month of September, DBB scored 100% customer satisfaction.  

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, AARR

RECOGNIZING EMPLOYEE EXCELLENCE IN CUSTOMER SERVICE

Posted by Doing Better Business on May 16, 2023 10:23:55 AM

Catching up on all of our employees' awards from March and April after a very successful President's Club Trip to Savannah, GA.

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, AARR

Congratulations to our February Award Winners

Posted by Doing Better Business on Mar 9, 2023 11:15:00 AM

While February is a short month, there was no shortage of commitment and effort in customer service by our DBB Family.

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards, AARR

Wrap Up of a Stellar Year 2022

Posted by Doing Better Business on Feb 26, 2023 4:45:00 PM

We recently wrapped up 2022, kicked off 2023 and celebrated our 50th Anniversary at the Blair County Convention Center in Altoona, PA

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

New Year New Theme New Awards

Posted by Doing Better Business on Feb 11, 2023 9:45:00 AM

2023 is ringing in a new year filled with a brand new theme and new awards for our DBB Family when it comes to providing customer service excellence.

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Celebrating Our December Award Winners

Posted by Doing Better Business on Jan 10, 2022 8:00:00 AM

With the holiday season behind us now, we are excited to announce and celebrate our amazing DBB Family members who shone brightly in December.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Giving thanks to our November Award Winners!

Posted by Doing Better Business on Dec 17, 2021 8:15:00 AM

November is a month for giving thanks and being grateful.  We are truly blessed at Doing Better Business.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Congratulations to our October Award Winners

Posted by Doing Better Business on Nov 12, 2021 3:47:00 AM

October kicks off the fourth quarter for many businesses, including ours.   We applaud and cheer for our outstanding team members driving us down the field. 

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Doing Better Business Is Excited To Welcome Back Anne (Jessop) Winters

Posted by Doing Better Business on Oct 23, 2021 7:49:19 AM

Anne Winters née Jessop has returned to Doing Better Business as a Business Relationship Manager in our Hagerstown, MD office.

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Topics: Managed Print Services, Business Improvement, Industry Trends, Company News, Copier Pricing, New Hires, Customer Service, Document Management, MPS, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers