Continuing to make work fun, the following DBB Family members were awarded top honors in March for their customer service excellence.

The following DBB Family members were awarded top honors in January and February for their customer service excellence.

Our DBB Family maintained their commitment to hard work, determination and customer service excellence in our most trying year ever.

This is more than our brand promise, it is our passion.   We have built a world class service team who will not accept simple customer satisfaction and it shows because our customers reward us by continuing to respond to our surveys.  We are grateful for our customers.  Customer Service Excellence is not just a hashtag for us,  it is our way of life.

One of the most exciting aspects of our recent move into the Mahoning Valley of Ohio, is our ability to expand our Boardman team and provide authorized service for clients with existing HP, Ricoh and Sharp devices.  

We have been a subscriber to CEO Juice and Satmetrix since August of 2011, utilizing their Net Promoter Score (Customer Satisfaction Survey) to guide us and focus us to continuously be improving the level of our customer service experience.   Customer Service Excellence is not just a hashtag for us,  it is our way of life.