Pittsburgh Riverhounds SC Spotlights DBB and Deborah Noonan

Posted by Doing Better Business on Apr 2, 2021 12:19:00 PM

BUSINESS ALLIANCE INSIDER | VOLUME 7 | MAR. 2021

BUSINESS SPOTLIGHT: DOING BETTER BUSINESS

The Pittsburgh Riverhounds work to  promote communication between local businesses within our community. 

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Topics: Company News, Giving Back, #MoreThanCopiers, #dbbfamily, Pittsburgh Riverhounds, Business Alliance, Riverhounds

Joseph Dellaposta Elected Vice President for BTA East District

Posted by Doing Better Business on Mar 26, 2021 11:07:00 AM

Founded in 1926, the Business Technology Association (BTA) serves office technology dealerships, resellers, manufacturers, distributors and service companies.  The core members', office technology dealerships, primary goal is to help businesses optimize business document and information workflows.

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Topics: Company News, Giving Back, #MoreThanCopiers, #dbbfamily, BTA, Business Technology

Community Heritage Financial, Inc. Announces New Board Member

Posted by Doing Better Business on Mar 19, 2021 2:33:00 PM

MIDDLETOWN, Md., March 19, 2021 /PRNewswire/ -- Community Heritage Financial, Inc. (the “Company”) (OTC Pink: CMHF), the holding company for Middletown Valley Bank (the “Bank”) announced the appointment of Beth Dellaposta to the Company and the Bank’s Board of Directors.

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Topics: Company News

Congratulations To These Outstanding DBB Family Members!

Posted by Doing Better Business on Mar 12, 2021 12:32:00 PM

The following DBB Family members were awarded top honors in January and February for their customer service excellence.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Top 100 Organization Honors for Many in DBB Family

Posted by Doing Better Business on Mar 5, 2021 11:38:00 AM

Doing Better Business, Inc., is proud and honored to be listed among so many amazing and inspiring organizations.  Our promise to our customers is to make them a part of our DBB Family and we are so happy to see so many of them on this list of 2021 Top Organizations.

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Topics: Awards, Company News, Giving Back, #CustomerServiceExcellence, Annual Awards, #dbbfamily, color copiers, Top 100

Making Employee of the Month Awards Fun

Posted by Doing Better Business on Feb 26, 2021 1:25:00 PM

With one of our core values being Family, we wanted to come up with a meaningful employee of the month program and we wanted to make it fun.   

 

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Topics: Awards, Customer Service Excellence, #CustomerServiceExcellence, #MoreThanCopiers, employee of the month, #dbbfamily, Presidents Club

Annual Awards and 2021 Kick Off With A Twist Due to Coronavirus

Posted by Doing Better Business on Feb 19, 2021 11:27:00 AM

Our DBB Family maintained their commitment to hard work, determination and customer service excellence in our most trying year ever.

 

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Topics: Business Improvement, Awards, Company News, Process Improvement, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #inthistogether, Annual Awards

Recognition Highlights Authorized Ricoh Dealer's Service Excellence

Posted by Joseph Dellaposta on Feb 12, 2021 7:30:00 AM

We are so excited to announce that our Dealership and Service Team have been honored with the 2021 Ricoh Circle of Excellence Award. We have received this distinction for the last eight years, every year since 2013.  

 

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Topics: Awards

Congrats to our CEO & CFO on Selection to The Top 100 People of 2021

Posted by Doing Better Business on Feb 5, 2021 7:15:00 AM

2020 was a year like no other.  Pennsylvania Business Central set out to honor the people who make it happen. When goods or services are delivered in an efficient and timely manner, expertise and knowledge brought to bear on a problem, or necessary care provided, it’s not just the businesses and the institutions – but the people behind them that get the job done. We are so excited to see two of our dynamic leaders listed with all of these powerhouse individuals – they are people with the vision, dedication and drive to not only complete the task, but to envision, expand and excel. 

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Topics: Company News

Our Customers Are Family

Posted by Debra J Dellaposta on Jan 29, 2021 7:15:00 AM

This is more than our brand promise, it is our passion.   We have built a world class service team who will not accept simple customer satisfaction and it shows because our customers reward us by continuing to respond to our surveys.  We are grateful for our customers.  Customer Service Excellence is not just a hashtag for us,  it is our way of life.

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Topics: Managed Print Services, Business Improvement, Industry Trends, Process Improvement, Survey, Customer Service, Copier Service, #lovemytech, Net Promoter Score, Customer Satisfaction, NPS, MPS, Response Time, Repair Time, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices