We have been a subscriber to CEO Juice and Satmetrix since August of 2011, utilizing their Net Promoter Score (Customer Satisfaction Survey) to guide us and focus us to continuously be improving the level of our customer service experience. Customer Service Excellence is not just a hashtag for us, it is our way of life.
Topics: Managed Print Services, Business Improvement, Industry Trends, Process Improvement, Survey, Customer Service, Copier Service, #lovemytech, Net Promoter Score, Customer Satisfaction, NPS, MPS, Response Time, Repair Time, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers, #ManagedPrintServices
We are so excited to announce another strategic new addition to our DBB family in our Western Pennsylvania Market.
Topics: Managed Print Services, Business Improvement, Industry Trends, Company News, Copier Pricing, New Hires, Customer Service, Document Management, MPS, Customer Service Excellence, #SecureYourBusiness, #CustomerServiceExcellence, #MoreThanPrint, #MoreThanCopiers
We are so excited to announce another strategic new addition to our DBB family in the Huntingdon & Lewistown, Pennsylvania market.
Topics: Managed Print Services, Business Improvement, Industry Trends, Company News, Copier Pricing, New Hires, Customer Service, Document Management, MPS, Customer Service Excellence
We are so excited to announce another strategic new addition to our DBB family in the Harrisburg, Pennsylvania market.
Topics: Managed Print Services, Business Improvement, Industry Trends, Company News, Copier Pricing, New Hires, Customer Service, Document Management, MPS, Customer Service Excellence
We are so excited to announce several key additions to our team.
Topics: Managed Print Services, Copier Pricing, HP, New Hires, Customer Service, Copier Service