Doing Better Business is proud to nationally ranked for our customer service excellence by many organizations and now we are adding the highest award Sharp bestows on their authorized dealers.
Announcing Our 2021-2022 Platinum Level Service Dealers
At Sharp, we highly value our dealer community for all your hard work, the solutions you bring our joint end-user customers and your dedication to our selling and servicing Sharp technology. That is why we are proud to announce that 75 Sharp dealerships achieved an A Rating or higher in our Platinum Level Service Provider recognition program for the 2021 – 2022 Fiscal Year.
The program recognizes and rewards service organizations for exceeding performance benchmarks and implementing industry best practices. In order to make the list, organizations must show excellence in the following critical areas of service delivery:
• Using genuine Sharp parts and supplies
• Commitment to training
• Using remote diagnostic technology, and
• Timely updating of call tracking tickets
Please join me in congratulating Doing Better Business, Inc., one of only 19 dealers nation-wide to earn our highest level of achievement: AAA rating.
Thank you for your continued support.
Director, Services and Support
Sharp Imaging and Information Company of America
Doing Better Business (DBB) is the region’s largest, family and women-owned provider of safe and secure office technologies focused on managed print and document services including secure work from home, large format and production printing, and tools for digital communication and collaboration. Headquartered in Altoona, PA with nine additional locations serving clients in Maryland, Pennsylvania, Ohio, Virginia and West Virginia, they are committed to providing customer service excellence.
If you are interested in receiving the highest level of service in the industry, contact us today!